FAQs

1. How soon can I receive my order?

Your shipment should arrive between 2-5 days depending on your location in South Africa.

2. Can I place a wholesale inquiry?

You can make inquiries to become an agent OR if you are a hairdresser by completing the online contact form.  You can also send an email to customercare@amylaafrica.com

3. What are the accepted payment methods?

We accept Mastercard, Visa, Amex, Apple Pay and PayPal.  We also accept direct bank transfer. We are working on getting Payfast option up and running by mid-March 2025.

4. Where do these products ship from.

The hair care products purchased on this site are shipped from Johannesburg, South Africa.

5. I want to place an order of less than 10 products. Where can I do this?

You can fill out a contact form on the website and we will put you in touch with the correct B2C service.